I actually did go to the Greenlight Hub in on Saturday, and it was an unexpectedly pleasant experience. Is it worth it to visit an Uber Greenlight Hub?ĭon’t take our word for it! Reader Cynthia shared her excellent experience by going in person to a Hub below: You can search for your city’s office hours by checking your local Uber site (Google “ Uber Greenlight Hub” to find the closest location to you), but here’s a list of some of the biggest cities that have Greenlight hubs: In order to save yourself some time though, I’d try and get your problem solved on your own or by sending a message/calling in before spending a couple of hours going in person.įor the complex issues though, the Greenlight centers are really the only ones who will be able to help you. Uber offers in-person support at Greenlight Hubs across the country and although there can be long wait times (up to an hour), the help you get here is the best out of any channels I’ve tried. You can then select specific trips for review, or get custom-tailored help for your situation/city. One really cool feature that I did find with this page is that when you login and select a city, the site actually becomes personalized and you can get help based on your specific account. The reason why I like going here for help is that the people who write this content all work at Uber’s corporate office and they carefully review everything that goes up on this page.
Take a look below at all the options available to you! While your closest Uber Hub may be closed right now, there are still plenty of opportunities to reach out to Uber online and via the app. In This Article 6 Ways How to Contact Uber Customer Service Still, have a question after reading this? Ask away in the comment section below!
However, if you’re looking for the best ways to quickly contact Uber and get your matter resolved, keep reading. Uber is typically faster at responding than Lyft is, so I’ll give them credit for that. Are you looking for the top ways to contact Uber customer service? We’ll give you the best ways to contact Uber in 2023, plus additional ways to get your problem resolved.
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